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Submit a Case
Cases are submitted through your DDX account. Click on Submit a Case and you will be directed to your DDX login page. If you do not have a DDX account, click on Submit a Case and you will be given the option to create a DDX account. It's Free! A DDX account allows you to track your case in real time and pay online. If you have any questions before submitting your case, just send us a message below.
Send Us a Message
Fill out the form and a member of our lab team will get back to you shortly.
Contact Information
Business Hours
Monday – Friday8:00 AM – 6:00 PM ET
SaturdayClosed
SundayClosed
We typically respond within 2 business hours.